Frequently asked
questions

We work exclusively with 100% natural human hair. No synthetic fibres, no blends — only real hair sourced from verified partners in India, Southeast Asia, Iran, and Slavic regions.

Yes. All of our hair is collected from a single donor — meaning all strands in a bundle come from the same person. This ensures consistent texture, cuticle direction, and colour throughout the entire set.

Yes — all colouring and assembly takes place in our own factory in Tallinn, Estonia. We use our proprietary industrial colouring process, which allows us to control quality at every stage and achieve rich, lasting shades without compromising the hair's integrity.

No. We do not apply silicones or surface coatings of any kind. The silkiness and lustre you see is a natural result of our gentle colouring process — not a temporary finish that washes off after a few weeks.

After colouring, the hair is washed with professional-grade shampoo and conditioner, then dried in controlled conditions to preserve softness and alignment. Every bundle is inspected before packaging.

We offer straight, body wave, and natural wave textures. All textures are available across our full colour range. If you need a specific texture not listed, contact us — we may be able to source it for your order.

Our range spans from jet black to platinum blonde, including all natural brunettes, warm chestnuts, dark blondes, ash tones, and balayage blends. We stock a wide variety and can discuss specific shades on request.

With proper care, our extensions last 6–12 months of daily wear. Because we use no silicone coating, the quality you experience on day one is genuine — it won't degrade after the first few washes like coated hair does.

Yes. Our hair withstands regular heat styling — curling irons, straighteners, and blow-drying — just as natural hair does. We recommend using a heat protectant and keeping temperatures reasonable to maximise longevity.

Our hair is designed for professional hair extension masters and certified stylists. We sell to practitioners who understand the craft and can install extensions correctly — ensuring the best outcome for their clients.

All orders are handled personally. Simply fill in our request form or contact us directly via WhatsApp, Telegram, or Instagram with your shade, length, texture, and quantity. We'll confirm availability and pricing within the hour.

Our pricing is per gram (€/gr), based on the length you choose. Orders above 300g total qualify for wholesale rates — the reduced rate applies across the entire order, not just the portion above the threshold. See the full price table on our Pricing page.

Yes. We ship from our factory in Tallinn, Estonia to customers across Europe and worldwide. Shipping details and costs are confirmed at the time of order. EU orders benefit from standard EU single-market goods rules.